Terms and Conditions of Service

Welcome to RoseyClothVP (the "Website"), owned and operated by Madurai VP Enterprises ("we," "us," or "our").

The Website is located at https://www.roseyclothvp.in/.

By accessing or using our Website, you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of the terms, then you may not access the service.

1. The Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and RoseyClothVP concerning your use of the Website and the services provided.

2. Definitions

Service/Website: Refers to the website https://www.roseyclothvp.in/.

User/Customer/You: Refers to the person or entity accessing or using the Service.

We/Our/Us: Refers to RoseyClothVP, owned by Madurai VP Enterprises 

Products: Refers to the clothing and other items offered for sale on the Website.

3. Use of the Website

a. Eligibility: You must be at least 18 years of age or the age of legal majority in your jurisdiction to use the Website. By using the Service, you represent and warrant that you meet this requirement.

b. Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

c. Prohibited Activities: You agree not to use the Website for any unlawful purpose or any purpose prohibited by these Terms. Prohibited activities include, but are not limited to: * Violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances. * Infringing upon or violating our intellectual property rights or the intellectual property rights of others. * Uploading or transmitting viruses or any other type of malicious code. * Collecting or tracking the personal information of others.

4. Products and Pricing

a. Product Information: We strive to ensure that product descriptions and pricing are accurate. However, we do not warrant that product descriptions, photographs, or other content of this Website are accurate, complete, reliable, current, or error-free. All products are subject to availability.

b. Pricing: All prices are subject to change without notice. The price charged will be the price in effect at the time the order is placed. All prices are listed in Indian Rupees (INR) and include GST unless stated otherwise.

c. Colour and Appearance: We have made every effort to display the colours and images of our products as accurately as possible. We cannot guarantee that your computer monitor's display of any colour will be accurate.

5. Order Acceptance and Cancellation

a. Order Confirmation: Placement of an order does not constitute our acceptance of the order. We reserve the right to accept, refuse, or place limits on your order for any reason.

b. Cancellation by Us: We reserve the right to cancel any order for reasons including, but not limited to, product unavailability, errors in pricing or product information, or issues with payment processing. If your order is cancelled, we will notify you and issue a refund for any payment made.

c. Cancellation by Customer: Orders may be cancelled by the customer only before they have been shipped. Once a product has been shipped, the Order cannot be cancelled, and the Returns and Refunds Policy will apply.

6. Payment and Billing

We accept various forms of payment, including [Specify payment methods, e.g., Credit Card, Debit Card, Net Banking, UPI, Cash on Delivery (if applicable)]. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Website.

7. Shipping and Delivery

a. Shipping: We will ship Products to the address provided by you. Shipping times are estimates and not guaranteed.

b. Risk of Loss: Risk of loss and title for items purchased from RoseyClothVP pass to you upon our delivery to the carrier.

8. Returns and Refunds

All returns and refunds are governed by our separate Returns and Refunds Policy, which is incorporated by reference into these Terms. By placing an order, you agree to that policy.

(NOTE: You must create a detailed Returns and Refunds Policy, e.g., a 7-day return window, condition of product for return, process for initiating a refund, etc.)

9. Intellectual Property

All content on the Website, including text, graphics, logos, images, digital downloads, and data compilations, is the property of RoseyClothVP or its content suppliers and is protected by Indian and international copyright laws. You may not reproduce, copy, or otherwise use the content without express written permission from us.

10. Limitation of Liability

To the fullest extent permitted by applicable law, RoseyClothVP, including its owner, Madurai VP Enterprises, shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Service; (b) any conduct or content of any third party on the Service.

11. Indemnification

You agree to indemnify, defend, and hold harmless RoseyClothVP, its owner, Madurai VP Enterprises, and its employees from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your access to or use of the Website or your violation of these Terms.

12. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of India. Any dispute arising out of or relating to the use of the Website shall be subject to the exclusive jurisdiction of the courts located in Madurai, Tamil Nadu, India.

13. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.

14. Contact Information

Questions about these Terms and Conditions should be sent to us at:

Owner: Madurai VP Enterprises 

Location: Madurai, India

Email: roseyclothvp@gmail.com

Phone No: +91 6384 66 3636

Privacy Policy

Website: https://www.roseyclothvp.in/ Owner: Madurai VP Enterprises Location: Madurai, Tamil Nadu, India Email: roseyclothvp@gmail.com Phone No: +91 6384 66 3636 Last Updated: [22.10.2025]

1. Introduction

Welcome to RoseyClothVP. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the steps we take to protect it when you use our website, https://www.roseyclothvp.in/ (the "Website").

By using the Website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information for various purposes to provide and improve our Service to you.

A. Personal Data

Personal Data refers to information that can be used to identify you directly or indirectly. We collect this when you place an order, create an account, or contact us:

Identity Data: Name, username, account details.

Contact Data: Email address, billing address, shipping address, and phone number (+91 6384 66 3636).

Transaction Data: Details about payments to and from you, and other details of products you have purchased from us.

Communication Data: Your preferences in receiving marketing from us and your communication history.

B. Financial Data

When you make a purchase, we process payment details. We do not store full credit card details on our servers. All payment transactions are handled by secure, third-party payment gateways (e.g., Razorpay, PayU, etc.) that are compliant with Indian regulations. Your payment information is provided directly to these providers.

C. Usage Data

We may also collect information on how the Website is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

3. How We Use Your Information

RoseyClothVP uses the collected data for various purposes, including:

To process and fulfill your orders and manage returns.

To manage your account and provide you with customer support.

To notify you about changes to our products or services.

To improve our Website, products, and services.

To allow you to participate in interactive features of our Service when you choose to do so.

To send you marketing and promotional communications, in compliance with applicable laws and based on your consent.

To prevent fraud and enhance the security of our Service.

To comply with legal obligations, including tax and regulatory requirements in India.

4. Disclosure of Your Information

We may share your personal data with the following categories of recipients:

Service Providers: We may employ third-party companies and individuals to facilitate our Service (e.g., shipping/courier partners, payment processors, website hosting providers). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Business Transfers: In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred.

Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation (e.g., court order or government request from Indian authorities).

Protect and defend the rights or property of RoseyClothVP.

Prevent or investigate possible wrongdoing in connection with the Service.

5. Data Security

We are committed to ensuring the security of your Personal Data. We implement reasonable security practices and procedures in line with the Information Technology Act, 2000 and its rules. We use secure servers, firewalls, and encryption to protect your data.

However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, typically for the duration of your account and for a reasonable period thereafter as required by law (e.g., for tax and record-keeping purposes under Indian law) or to resolve disputes.

7. Your Rights (Applicable under Indian Law)

Subject to the provisions of the IT Act, you generally have the right to:

Access: Request access to the personal data we hold about you.

Correction: Request correction of any incomplete or inaccurate data we hold about you.

Withdraw Consent: Withdraw your consent for the collection and use of any Sensitive Personal Data or Information (as defined under Indian IT Rules) you have provided, provided that such withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us at roseyclothvp@gmail.com.

8. Use of Cookies

We use "cookies" and similar tracking technologies to track the activity on our Website and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Links to Other Sites

Our Website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

RETURN 

We have a 2-day return policy, which means you have 2 days after receiving your item to request a return. 

Replacement

After inspecting the returned item /damaged items we shall provide delivered you the replacement within 7-10 business days

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded and credited on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 

If more than 15 business days have passed since we’ve approved your return, please contact us at (   

roseyclothvp@gmail.com)

Shipping Policy 

All the orders are shipped and delivered in 6 to 8 days with respective address .